Privacy Policy
Effective Date: January 1, 2025
Introduction
Re-Doc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document redaction services.
Information We Collect
Account Information: When you create an account, we collect your name, email address, and authentication credentials through Google OAuth.
Documents: We temporarily process documents you upload for redaction purposes. These documents are processed securely and deleted according to our retention policy.
Usage Data: We collect information about how you use our services, including pages processed, features used, and session information.
Technical Data: We automatically collect certain technical information including IP address, browser type, and device information.
How We Use Your Information
- •To provide and maintain our document redaction services
- •To process your documents using AI-powered redaction
- •To manage your account and provide customer support
- •To improve and optimize our services
- •To comply with legal obligations
Data Sharing & Third Parties
We use third-party AI services to process documents. We have opted for zero data retention with our AI providers, meaning:
- •Your documents are never used to train AI or Large Language Models
- •Data is processed through private endpoints in isolated, secure environments
- •Zero data retention policy with our AI providers
Data Security
We implement industry-standard security measures to protect your data, including TLS 1.3 encryption for data in transit, AES-256 encryption for data at rest, and secure authentication protocols. However, no method of transmission over the Internet is 100% secure.
Data Retention
Uploaded documents are temporarily stored for processing and are automatically deleted from our servers. We maintain zero data retention with our AI providers, meaning your documents are not stored after processing. Account information is retained as long as your account is active. You may request deletion of your account and associated data at any time.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- •Access and receive a copy of your data
- •Rectify inaccurate personal data
- •Request deletion of your data
- •Object to or restrict processing
- •Data portability
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: support@redoc.ai